Last Updated: August 20, 2026
Shared Saddle (“Shared Saddle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, when information may be shared, and the choices available to you when using Shared Saddle.
1. Information We Collect
We may collect information you provide directly to us when you:
- Create an account
- Create, edit, or publish a horse listing
- Purchase a membership or other paid service
- Contact another user
- Contact Shared Saddle for support
- Complete a form or otherwise interact with our website
This information may include your:
- Name
- Email address
- Username and account information
- General location, such as city, state, or listing location
- Horse and listing information
- Photos, videos, descriptions, and other content you choose to submit
- Communications with Shared Saddle
- Transaction and purchase information
Some information you submit as part of a horse listing or public profile may be visible to other visitors or registered users of Shared Saddle.
2. Payment Information
Shared Saddle uses third-party payment processors, including Stripe, to process payments.
Shared Saddle does not directly store your full credit or debit card number. Payment information is collected and processed by the applicable payment provider in accordance with its own privacy and security practices.
We may receive limited transaction information, such as payment status, purchase amount, transaction date, and information necessary to manage your membership or purchase.
3. Location Information
Shared Saddle allows users to search for horses and opportunities based on location.
When you create a listing, location information you provide may be used to display the general location of the horse and allow other users to find listings near them.
Our website may use third-party mapping and location services, including Google Maps, to provide search, mapping, and location-related features.
Please avoid entering a private home address or other sensitive location information in a public listing unless you are comfortable making that information available to others.
4. How We Use Information
We may use the information we collect to:
- Create and manage user accounts
- Display and manage horse listings
- Help horse owners and riders connect
- Provide location-based listing searches
- Process payments and memberships
- Communicate with users about their accounts, listings, purchases, or our services
- Provide customer support
- Maintain and improve Shared Saddle
- Detect or prevent misuse, fraud, or security issues
- Enforce our policies and terms
- Comply with applicable legal obligations
We may also send service-related communications, such as account notices, listing information, payment confirmations, or important changes to Shared Saddle.
5. Public Information and User Content
Shared Saddle is a marketplace designed to connect horse owners and riders.
Information included in a public listing may be visible to other users and website visitors. This may include information such as:
- Horse name
- Horse age, breed, height, and other characteristics
- Discipline and riding information
- Listing description
- Photos and videos
- General location
- Shareboard or lease information
- Pricing or monthly cost
- Other information you voluntarily include in a listing
Please do not include information in a public listing that you do not want others to see.
6. Cookies and Website Data
Shared Saddle and its service providers may use cookies and similar technologies to operate the website, remember user preferences, maintain login sessions, understand website usage, improve performance, and provide necessary website functionality.
We may also collect technical information such as:
- IP address
- Browser and device information
- Pages visited
- Referring pages
- Approximate location derived from technical information
- Website interaction and performance information
Some cookies are necessary for the website to function properly.
7. Third-Party Service Providers
Shared Saddle relies on third-party providers to operate portions of the website and services. These may include providers for:
- Website hosting
- Payment processing
- Mapping and location services
- Website functionality and marketplace features
- Email delivery
- Website security
- Analytics and performance
These providers may process information as necessary to provide their services to Shared Saddle and may have their own privacy policies governing their use of information.
8. How We Share Information
We do not sell your personal information.
We may share information when necessary:
- With service providers that help operate Shared Saddle
- To process payments or transactions
- To provide features you request
- When you intentionally make information public through a listing or profile
- To comply with applicable law, legal process, or governmental requests
- To investigate fraud, misuse, security threats, or violations of our policies
- To protect the rights, property, or safety of Shared Saddle, our users, or others
- In connection with a merger, acquisition, sale, restructuring, or transfer of all or part of the business
9. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
Listings may expire or be removed according to the listing or membership terms applicable at the time.
Expiration or removal of a listing does not necessarily mean that all associated information is immediately deleted from our systems or backups.
10. Your Choices
Depending on the features available through your account, you may be able to review or update certain account and listing information directly through Shared Saddle.
You may also contact us to request assistance with your account or personal information.
Certain information may need to be retained for legitimate business, security, transaction, or legal purposes even after an account or listing is removed.
11. Children’s Privacy
Shared Saddle is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Parents and guardians are responsible for supervising minors who participate in horse-related activities or communicate with users through Shared Saddle.
12. Safety and Communications Between Users
Shared Saddle provides a platform for horse owners and riders to connect. Users should exercise appropriate caution before sharing personal contact information, meeting another user in person, visiting a private property, or entering into a shareboard or lease arrangement.
Shared Saddle does not control information that another user may save, copy, or use after you voluntarily share it with that person.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information associated with Shared Saddle.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
14. Links to Other Websites
Shared Saddle may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they use.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically as Shared Saddle develops or as our practices, services, or legal obligations change.
When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may also be communicated through the website or other appropriate means.
16. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Shared Saddle
Email: hello@sharedsaddle.com